Energy Assistance Program

ENERGY ASSISTANCE APPLICATIONS
The Connecticut Energy Assistance Program (CEAP) is a federally funded program helping low to moderate income residents with heating costs during the winter months. This assistance is only for your primary heat source.  

A list of required documents will be provided at the time you schedule your appointment, or see the attached 2023-2024 program flyer at the bottom of this page.

Applicants can apply directly to the ACCESS agency by clicking here. For Tolland residents who would like assistance with the application, contact the Human Services Department at (860) 871-3648 to schedule an appointment.   

2023/2024 Annual Income Guidelines for Connecticut Energy Assistance Program

Those who are over-income for the CEAP Program (or have exhausted their CEAP benefits) can apply for up to $500 of heating assistance from Operation Fuel, which will reopen for the winter/spring season on January 2, 2024. As always, this date may change based on available funding. For current information and to submit an application for assistance, go to the Operation Fuel website, www.operationfuel.org 

UTILITY ASSISTANCE through EVERSOURCE:
Households who receive Energy Assistance and heat with electric or natural gas may be eligible for the Eversource Matching Payment Program.   This program provides a dollar to dollar match to your monthly payment as well as to your Energy Assistance award to eliminate or reduce any outstanding balance.  Enrollment in this program will be done at the time of your Energy Assistance appointment.  You must complete your energy application and make all required payments to Eversource in order to be matched.  You also must apply for and be granted Energy Assistance every year to continue to participate in the program.  

Households who recieve Energy Assistance and heat with a deliverable fuel and are facing Utility Shut-off may be eligible for income based forgiveness programs or other payment arrangements. Eversource offers the NewStart Program to help low income individuals and families who have a delinquent balance and are in jeopardy of having their service terminated.  A monthly budget arrangement is made, and as long as the customer makes that payment every month, the past due amount is reduced over time.

Tolland residents may contact this office @ 860-871-3648 for additional information if they receive a shut-off notice.