Dial-A-Ride

DIAL-A-RIDE Schedule Update Highlights: 
HVCC transportation program for senior/disabled residents is still operational, as follows:

  • Dial-A-Ride is suspending transporting multiple passengers at a time until further notice.

  • Transportation to medical appointments continues to be a priority. 

  • Grocery shopping trips will be provided on an individual basis to Tolland Big Y, starting at 6:30 AM. Tolland Big Y is open for seniors (age 60+) and customers with compromised immune systems from 7 AM to 8 AM daily.

  • Call Dial-A-Ride @ 860- 870-7940 for transportation appointments.

3/16/20 Dial A Ride update from Hockanum Valley Community Council:
This week, our agency updated its vehicle cleaning procedures to include nightly disinfecting of all high-touch areas in all our buses. We want to ensure clean surfaces each morning to assist our riders in having a safe journey to their destination. If any riders have concerns or observe a bus or vehicle that needs attention, we urge them to please alert an employee right away. In addition, our drivers will apply disinfecting cleaner after each passenger exits the bus.

Providing a safe transit journey requires a partnership with our riders. We have placed posters from the Department of Public Health aboard all buses to remind riders how they can keep themselves and others healthy.

We will prioritize medical appointments as we have in the past. Grocery shopping trips will be provided on an individual basis. We will suspend transporting multiple passengers at a time until further notice.

dial a ride

When the normal Dial A Ride program resumes:
Tolland residents who are at least 60 years of age or disabled adults (18 to 60 years of age) are qualified for the Dial-a-Ride service. Transportation is provided between 8:30 a.m. - 4:00 p.m., Monday through Friday excluding holidays. Dial-a-Ride travels to all locations in Vernon, Ellington and Tolland including medical appointments, shopping, social and recreational. Whenever possible grocery and other shopping trips are provided on a group basis. They also go to Manchester on Mondays and Thursdays and Tamarack in South Windsor on the first and third Thursday for doctor’s appointments only.
New service offered on Saturdays to the Manchester mall area for shopping, please call for available Saturdays and to make a reservation.

In order to continue to provide reliable safe transportation to the Tri Town area, a $2.00 donation will be needed when boarding the van on each trip. Round trip costs $4.00. You must have the exact amount as the drivers will not have change. To make reservations, call 860-870-7940, Monday - Thursday between 8:30 a.m. - 5:00 p.m; Friday 8:30 a.m. - 1:00 p.m.. (Closed for lunch Monday-Thursday 12:30-1:30 pm). Reservations can be made in advance, on a first come first serve basis.  The minimum amount of time to make a reservation is one week in advance of the appointment.

Please click here for Dial-A-Ride Program flyer