Energy Assistance

WINTER HEATING ASSISTANCE PROGRAM extended

Connecticut Energy Assistance Program  (CEAP/CHAP) EXTENDED

On behalf of eligible households, the CONNECTICUT ENERGY ASSISTANCE PROGRAM (CEAP) pays for such heating sources as oil, natural gas, electricity, propane, kerosene, coal, and wood. Homeowners and renters may apply. Households eligible for the winter heating program may also be eligible to have their heating system cleaned and may also be eligible to receive weatherization assistance. This can help conserve energy and lower heating bills.

IMPORTANT UPDATED PROGRAM DEADLINES IN THE CT ENERGY ASSISTANCE PROGRAM (CEAP) FOR PRIMARY HEAT SOURCE: 

Applications taken thru June 1, 2020  for assistance with primary heat source (no in-person appointments; information and documents transmitted via phone, mail, email, fax)

  • 11/13/19 - First day for fuel authorization or deliveries.
  • 4/30/20 - Deadline for fuel authorizations
  • 6/1/20 - Last day that a household can apply to establish its eligibility for deliverable fuel or utility benefits. 
    (Note that applicants heating with deliverable fuel and approved from May 1st to June 1st will receive reimbursement, in the form of a credit to their vendor, in the amount of their Basic Benefit by providing invoices/statements dated between 11/13/19-4/30/20) 

Eligibility for Energy Assistance is based on the annual gross income, liquid assets and the size of the household.

2019/2020 Annual Income Guidelines for Connecticut Energy Assistance Program - Household Size/Gross Income

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 Under

$36,171

Under

$47,300

Under

$58,430

Under

$69,559

Under

$80,688

Under

$91,818

Under

$93,905

On behalf of eligible households, the winter heating assistance program pays for such heating sources as oil, natural gas, electricity, propane, kerosene, coal, and wood. Homeowners and renters may apply.  Households eligible for the winter heating program may also be eligible to receive weatherization assistance.  This can help conserve energy and lower heating bills.

The Connecticut Energy Assistance Program and the Contingency Heating Assistance Program are administered by the Department of Social Services and coordinated by regional Community Action Agencies, in cooperation with municipal and other non-profit human service agencies.  
 
Tolland residents may call Human Services at 860-871-3648 for additional information or to be connected to staff to process an application. As noted above, there are no in-person appointments being scheduled; all information will be obtained via phone interview, and documents submitted electronically or via mail.   

INFORMATION & DOCUMENTS REQUIRED:

You must provide the following information/documentation, as applicable to your household, on the day of your appointment (if you do not bring all documentation, you will you need to reschedule).

Required Family Member Information/Documentation for ALL household members:

  • Social Security Number(s)
  • Date of Birth

Required Income Information/Documentation:

  • Proof of all household incomefrom the four (4) weeks prior to your appointment
    • Paystubs with name and/or SSN or Statement on company letterhead from your employer stating your gross wages & date paid for the last four (4) weeks, signed by employer or payroll department
    • Unemployment benefit history
    • If self-employed bring most recent Federal tax return; income from previous six (6) months; itemized business expenses for previous six (6) months
    • Social Security, SSI, SSDl, Cash Assistance, Food Stamps, Rental Income (Monthly)
    • Annuities, Pensions, VA, Bank Interest (CD, IRA)
    • Child Support, Alimony (Court Documents, Direct Deposit from Child Support Enforcement or other verification)

If a household member has no income for any of the 4 weeks prior to application, you will be provided with a Zero Income Form that you will complete for those weeks.

Required Asset Information/Documentation:

  • All pages from your most recent bank statements showing for all household members, including children:
    • checking accounts, savings accounts, stocks/shares, bonds, certificates of deposit, annuities and individual retirement accounts (if account owner is at least 59 ½ years old) all with name and account number

Required Housing Information/Documentation:

  • For Renters - Rent Receipt or Lease (with Landlord name, address & phone number)
    • Renter’s Insurance (if applicable)
  • For Home Owners - Mortgage Statement
    • Tax Bill & Homeowner’s Insurance (if not included in your mortgage)
  • Most recent Eversource bill or Account #

Other (if applicable):

  • Value of all land, buildings or dwellings other than your home, owned by anyone in your household
  • Most recent Federal Tax Return

Operation Fuel Emergency Energy Assistance Program

Tolland residents who meet the income guidelines below may contact Human Services with inquiries as to their eligibility for Operation Fuel Emergency assistance; additional requirements apply.  The winter/spring program will end Friday, May 29, 2020 or when funding runs out (whichever comes first).  Closing date for deliverables is Thursday, April 30, 2020. Funding is limited.  

2020 Income Guidelines for Operation Fuel Winter / Spring Emergency Program
For each Household Size below, Annual Household Income based on 52 weeks actual income OR a calculated annual income based on the latest 4 weeks of income at the time of application; Must be less than:

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Under $45,213Under $59,125Under $73,037Under $86,949Under $100,860Under $114,772Under $117,381

Tolland residents may call Human Services at 860-871-3648 for additional information. As noted above, there are no in-person appointments being scheduled; all information will be obtained via phone interview at this time, and documents submitted electronically or via mail.